Privacy Policy

Privacy Policy for https://air-balloon-dubai.terratrek.net

Introduction

Welcome to https://air-balloon-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from our website users, in alignment with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an Authorized User: If you sign up and use our applications or services, we will collect and process your personal data to facilitate your account and provide requested services.
  2. Website Visitors: When you visit our websites, we may gather information about your browsing behavior to enhance user experience and personalize content.
  3. Communication with Us: We communicate with users through various channels like emails, newsletters, calls, or SMS. By choosing to receive these communications, you agree to the terms outlined in this policy.

Personal Data Collection

We collect multiple types of personal data, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Bank account information for direct deposits or payments.
  • Purchase Information: Data related to products or services you buy from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance app functionality.
  • Location Data: Information about your geographical location, used to provide location-based services.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Information: Details obtained through social media platforms when you interact with our content or share it.
  • Product Information: Search history, preferences, and interactions related to our products.

We obtain this data through direct user input, automatic logging, and third-party sources, ensuring transparency and user consent where applicable.

Cookies

We use cookies to improve your experience on our website and for analytics purposes:

  • Strictly Necessary: These cookies are essential for basic site functionality.
  • Preference Cookies: They remember user preferences, like language settings.
  • Analytics Cookies: Help us understand user behavior and improve the website.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for legal requirements and original purposes of collection. Once these purposes are fulfilled, we securely delete or anonymize the data to ensure privacy.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards, including:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally target or collect information from this demographic.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

  • Access, rectification, and erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability options.
  • The right to withdraw consent without impacting legitimate interests.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via the provided channels.

Changes to Policy

We may update this Privacy Policy from time to time to reflect evolving practices or legal requirements. Any significant changes will be posted on our website with an updated effective date.

Contact Information

For any questions, requests for data access or deletion, or to provide feedback on our privacy practices, please contact us: